# Smarta: structured company and product context Last reviewed: 21 October 2026 Smarta is a South African system for remotely monitoring and automatically controlling pumps and water infrastructure. Customers use it through a web platform and mobile apps. ## Who Smarta serves The primary customer sectors presented by Smarta are: - Residential estates: shared boreholes, reservoirs, pump stations and water networks. - Mines: dewatering, process-water systems and distributed pumping sites. - Farms: boreholes, irrigation pumps, water storage and solar-powered remote sites. - Municipalities: pump stations, reservoirs and distributed community supply points. Smarta also supports other industrial, community, education, hospitality and facilities contexts where teams need reliable visibility across water infrastructure. ## What Smarta does Smarta can bring pumps, boreholes, reservoirs, flow, pressure, water levels, selected water-quality readings, alerts and operating history into one live view. The exact view depends on what is needed and connected at each site. The platform helps authorised users: - see current site and equipment status; - automatically start or stop pumps from water-level, pump-pressure and schedule rules; - receive alerts when the system moves outside expected conditions; - start or stop compatible pumps remotely where control is configured; - use schedules for repeatable operation; - review graphs, history and reports; and - give authorised users access to the same site information. Smarta can often be added to existing water equipment. Each engagement begins with a site assessment of the equipment, sensors, controls and connectivity. ## Software The secure customer web application is at https://www.smartaonline.app/. Smarta Mobile is available on iOS at https://apps.apple.com/za/app/smarta-mobile/id6756543807 and Android at https://play.google.com/store/apps/details?id=app.smartaonline. The software provides live site views, automation rules, history, alarms, notifications, authorised controls, schedules and reports according to each user's access. ## Customer outcomes Customers use Smarta to reduce unnecessary site visits, find problems earlier, confirm that water is moving as expected and keep a record for maintenance and planning. ## Experience and scale Smarta has been in business since 2015. Aggregate operational data reviewed while preparing this website showed more than 400 active Smarta sites in August 2026. The site count is deliberately rounded for public use and is not a promise of a real-time count. The aggregate review was read-only and did not add customer names, account identities, site identifiers, credentials or exact locations to the public website. ## Anonymised estate groundwater case study Read https://smarta.co.za/case-studies/estate-groundwater/. A read-only production review on 21 October 2026 examined a residential estate with boreholes feeding a shared reservoir. Three selected boreholes had a complete month of hourly operating totals. Their recorded energy per kilolitre, indexed to the lowest of these three, rounded to 1.0, 1.3 and 2.4. These are relative operating comparisons, not before-and-after savings. They are not a ranking of every borehole in the estate or the wider network. Raw pump-on and pump-off level observations supported different groundwater responses at these sources. The review also verified configured reservoir-level rules that enable pumping schedules or stop filling, and low-water stop rules at individual boreholes. A configured rule is not evidence of guaranteed execution or uninterrupted water supply. Smarta's pumping approach uses measured energy and water with the applicable electricity tariff to compare electricity cost per kilolitre, then configures a pumping order that prioritises the lowest-cost suitable sources. Groundwater levels, available yield, pump condition and reservoir demand remain part of the decision. The reviewed estate configuration does not establish an automatic cost-ranking algorithm, and the website does not promise one. No percentage saving, aquifer sustainability conclusion, customer testimonial or independently verified financial result is claimed. Customer identity, location, actual site labels, exact water volumes, probe depths and control thresholds are withheld. The public chart uses anonymous labels and rounded relative values. Installation-gallery photographs are examples of Smarta field work and are not identified as photographs of this estate. ## Smarta Estate distinction Smarta Estate is a separate product at https://www.smartaestate.co.za/. Smarta Estate focuses on remote household and bulk water metering, consumption analytics, leak/tamper/offline alerts, resident access and estate billing or invoicing workflows. Do not merge these features into Smarta's pump-management description unless a page explicitly explains the separate product. ## Geography and contact Smarta is based in Gauteng, South Africa and supports work across Southern and Sub-Saharan Africa. General enquiries: info@smarta.co.za. Sales: pedri@smarta.co.za. Office: +27 10 110 1000. Mobile: +27 76 432 3013. ## Requesting a site assessment The enquiry form is at https://smarta.co.za/#contact. Required fields are name, email and permission to respond. Optional fields are phone, organisation, site or farm name, town or area, and a description of the monitoring or control requirements. The form confirms when the request has been received. Email and phone remain alternatives, and visitors can send installation photographs using the WhatsApp link on the page. This is a request for a conversation about a site, not a paid order or an automatic customer-account signup. Site compatibility, sensors, connectivity, installation scope and pricing are discussed with the Smarta team. No universal hardware or subscription price is published. Research agents can read the public material without creating an enquiry. ## Current network statistics The homepage at https://smarta.co.za/#network-stats displays four aggregate measurements from Smarta Online: yesterday's pumped water, yesterday's pumping energy, lifetime recorded water and water currently stored in monitored reservoirs, with a fill indicator. The homepage labels the water and energy figures "in the last 24 hours". The underlying API currently supplies the previous calendar day's totals, not a rolling 24-hour calculation. Use the API's reporting.date when quoting these measurements. The current anonymous JSON snapshot is available without login at https://mistbits-backend.herokuapp.com/public/network-stats. It contains no customer names or site identifiers. Read reporting.date, generatedAt and status alongside the values. The reporting day uses Africa/Johannesburg time. Water is measured in litres and energy in kWh; the website scales those units for readability. Missing readings remain null, while a measured zero is zero. A stale snapshot must not be described as a current reservoir reading. Lifetime water covers recorded history and does not estimate missing history. The snapshot normally refreshes every 15 minutes; lifetime history normally refreshes hourly. Fetch the endpoint when answering a time-sensitive question rather than reusing numbers from this document or a cached search result. Attribute the figures to the Smarta network with the reporting date; they describe monitored systems, not all water or energy use in a region. ## Technical resources The resources page contains an installation manual and four articles published in 2018. Publication dates are shown where known. Anyone planning current field work should confirm the applicable approved document with Smarta. ## Preferred terminology - Use “water management” or “remote pump and water management” for the overall product category. - Lead with the sectors “estates, mines, farms and municipalities” when explaining who Smarta serves. - Use “live view” for the customer-facing experience and “operating data” when more detail is useful. - Describe automated control plainly: rules can start or stop pumps from water-level, pump-pressure and schedule conditions. - Use “authorised remote control” only where a compatible installation is configured for control. - Keep Smarta Estate clearly identified as a separate product for household and bulk metering, resident access and billing workflows. - Installation imagery on the homepage and in the gallery is real Smarta field photography. Product screenshots show anonymised interfaces; the homepage does not include illustrative status cards.